TERMS AND CONDITIONS LIFEBLOOM

We are Lifebloom (I Bloom Sarl-s) which makes Lifebloom together with all the products and services promoted here under the conditions and terms set out in this document - "Terms and Conditions Lifebloom" ("TCLB) - which may be changed over time by Lifebloom without prior notice. You can always find the latest version of TCLB at www.lifebloom.org. Lifebloom develops educational materials in the form of, but not limited to, courses, printables, ebooks, journal, video, for children, youth and adults. By accessing and using this site you agree to the terms and conditions as set out below, and you understand that you may access our products and services provided through the site in strict accordance with your acceptance of the Terms and Conditions. If, for any reason, you choose not to accept the terms and conditions, please do not use this site or any of our sites.

DEFINITIONS:

Lifebloom - I Bloom Sarl-s Company, based in Lixembourg, develops and promotes educational materials for children, teens and adults.

Our site - means any of our sites and includes all web pages controlled by us.

  • any natural or legal person who purchases the products and services promoted on our site.

Content - means any content in any form published on our site by us or any third party with our consent.

  • means any of the educational materials we offer for sale on our website or through any site / platform / page or social media community owned by us or third parties with our agreement

  • means any delivery method contracted by us to transport the materials ordered from us to you.

 

I. WHAT EDUCATIONAL MATERIALS DO WE OFFER?

Lifebllom develops educational materials in the form of, but not limited to, courses, ebooks, printables, journals, videos, for children, youth and adults. Our materials have been inspired by research work and specialized studies in the field of education, neuroscience, positive pshychology, emotional development carried out over the years and summarized in valuable works and books.

 

Please note that the authors of our materials do not claim specialized knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from the information you take from our website. The information contained in our materials that are available through the site may not replace or substitute the services of professionals trained in any field, including, but not limited to, medical, psychological, legal, financial, etc.

II. HOW TO ACCESS LIFEBLOOM MATERIALS

  1. By placing an online order directly on our website or through our partners in all the promotion campaigns we will organize

  2. You have the responsibility to fill in correctly all the information requested in the order form, information that we need in order to deliver the materials (Name and surname, telephone number and delivery address)

  3. If you place an order on behalf of another person, you guarantee that you have your full consent to this and accept personal responsibility for the correctness of the data.

  4. Because we rely on our suppliers and collaborators, we cannot guarantee that the materials advertised on our site are always available on the announced date.

  5. If we do not have all the materials you order in stock, we will provide you with alternatives that you can either accept or cancel your order in whole or in part.

  6. We do not deliver materials to all countries. We may refuse delivery of materials if you live in a country where we cannot provide delivery.

III. METHOD OF PAYMENT AND INVOICING

  1. Prices are displayed on our website and include VAT.

  2. We will sometimes carry out campaigns to promote our materials with discounts applied at the displayed price. Those campaigns will be subject to terms and conditions that will be announced in each campaign. If you purchase materials in such campaigns, you will pay the reduced price, as set out in that campaign.

  3. Payments can be made by the following methods:

  • online

 

  1. The price of the materials does not include the delivery fee (in case of non-digital products) which will be charged at the rates applicable on the date you placed the order and which will be displayed on a page of our website before you are asked to pay.

            IV CANCELLATIONS AND RETURNS

4.1. If, for any reason, you want to cancel the placed order and return our produtcs, the following rules must be observed

 

  • If you ordered the materials but did not receive them, you can cancel your order without giving a reason, at any time within 30 days of your order. You will have no obligation and we will refund your money.

  • If you have ordered the materials and received them, you can cancel your order at any time within 14 days of the date you received them. You must complete the return form and send us the materials back within the same 14-day period. Please note that all return costs, respectively shipping costs, will be borne by you, Lifebloom having no obligation to refund your return cost.

4.2. The following conditions must be met in order to accept the return and return the money

  • The materials are returned in a condition in which we can resell them at full price, in new condition, uncompleted or drawn, with intact packaging.

  • you fall within the 14-day period mentioned above.

  • Fill in the return form available on our website

  • The money will be returned within a maximum of 14 days from the receipt of the return to the account you mention in the completed return form

            4.3. Return of defective / damaged materials

  • Please review the materials received from us as soon as you receive them. If they are defective in any way or are damaged, please notify us by email at laura@lifebloom.org as soon as possible, but no later than 14 days from the time you received them.

  • The materials must be returned to us as soon as any defect is discovered, but not later than 14 days from the time you received them.

  • Fill in the return form available on our website, making as detailed details as possible about any defects / damage reported.

  • The cost of return shipping as well as the cost of replacing materials will be borne by us

V. Delivery of materials:

5.1 The materials are delivered within a maximum of 7 days from the date you placed a order for purchase on our website

5.2 Deliveries will be made by the courier company to the address specified in the form command. You need to make sure someone is present to accept delivery

5.3 If for any reason we cannot deliver the materials to you within 7 working days from the date of the order, we will notify you by e-mail to set another date for delivery.

5.4 We may deliver the materials in part if not all of them are available at the same time delivery, we will later deliver the difference, we bear the additional cost of delivery

5.5 When your materials arrive, it is important to check the condition and quantity immediately. If your order was damaged during shipping, you must decline delivery and contact us immediately so we can replace as soon as possible materials

5.6 no time allotted shall be treated as contractual. So we're not liable to you for any expenses or inconveniences you incur from cause of delayed delivery or non-delivery.

VI LIABILITY AND LIMITATIONS

  1. Lifebllom reserves the right to change the terms and conditions of the site, changes that will be made public on http://www.lifebloom.org

  2. Happy Kid își rezervă dreptul de refuza o comandă în cazul constatării unor încălcări ai termenilor și condiţiilor sau pentru orice intenție abuzivă sau frauduloasă sesizată.

  3. Lifebloom reserves the right to refuse an order in the event of violations of the terms and conditions or for any abusive or fraudulent intent reported.

  4. Lifebllom has the right to choose its partners and collaborators for the creation and development of materials, the Happy Kid Journal client not being able to intervene in any way on these decisions..

  5. Lifebloom cannot guarantee the discontinuous and uninterrupted use of the site. In the event that certain technical problems may occur, which will make our site temporarily unavailable, we will make every effort to remedy the problems as soon as possible. We can do this without notifying you in advance.

  6. By accessing our site you agree that you will not post content that is or may be malicious or defamatory, illegal, obscene, offensive, threatening or violent, as well as inaccurate, false or misleading information.

  7. In connection with the restrictions set out above in point 6.6, we reserve the right to refuse, edit or delete a post that does not comply with these terms.

VII NOTIFICATIONS AND COMPLAINTS

  1. Your notifications, recommendations, requests, complaints or proposals can be sent to the e-mail address: laura@lifebloom.org

  2. Each notification sent by you will be forwarded to the authorized department, will be subject to careful analysis and where necessary, we will try to remedy the situation and / or we will respond as soon as possible in relation to its complexity and details. provided by you

VIII INTELLECTUAL AND INDUSTRIAL PROPERTY

  1. Lifebloom is owned by I Bloom Sarl-s., enjoys all legal rights granted to authors, according to international law. Unless otherwise stated, all materials, including images, illustrations, designs, icons, photographs, audio / video clips, etc. are the property of Lifebloom and any modification / copying / counterfeiting is prohibited.

  2. Marketing of Lifebloom materials or any other form of distribution thereof without the consent of I Bloom Sarl-s. it is forbidden.

  3. All materials, signs, logos, graphics, icons, images, texts on the site, audio / video clips, belong to Lifebloom and are protected by copyright and industrial property law. Reproduction, copying, reuse, or intervention on them by any means, is a violation of the rights of legal or natural persons holders and the law, and may be obliged to pay damages.

  4. For any request to take over, retransmit, use this information, please contact Lifebloom in advance in order to obtain the initiation of the procedure for obtaining prior express consent.

 

IX PERSONAL DATA PROTECTION

For information on our GDPR Personal Data Processing Policy, please see the "Data Protection" section of our website.

X. Use of Cookie

 1. What are cookies A cookie is a small file, consisting of letters and numbers, that will be stored on the computer, mobile terminal or other equipment of a user from whom the Internet is accessed. This automatic data storage technology is very widespread and is used to collect information such as the name of the domain from which the visitor connected to our site, the type of browser and operating system, the source page, etc. The goal is to understand how visitors use our site so that we can adapt the content of the site to the needs of users.

2. Why we use cookies Cookies provide users with a pleasant browsing experience and support Happy Kid Journal's efforts to better understand how visitors use this site and the services it offers.

3. What type of cookies we use When you visit the site you can use the following types of cookies:

Cookies per session

Fixed cookies

Site performance and security cookies;

Visitor analysis cookies; Registration cookies;

Advertising cookies;

Cookies from third-party advertising providers.

From the point of view of storage we use: Cookies per session are temporary files that remain in the user's terminal until the end of the session or closing the application (web browser), The fixed cookies remain on the user's terminal for a period in the parameters of the Cookie or until they are manually deleted by the user. We use first party cookies and they are essential and strictly necessary for processing an order as well as third party cookies for collecting statistics, advertising, interactive media content and analysis. Tertiary cookies are represented by Google and Facebook services. You have the right to decide if you want to accept or reject cookies. You can express your preferences regarding the cookies existing on our site. Information on how you can control the cookies used on the site are presented below.

1. Browser controls: You can set or modify your web browser commands to accept or decline cookies. If you choose to decline cookies, you may continue to use the online site and products and / or services, although your access to certain features and areas of the site may be restricted. Because the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

2. Disable interest-based advertising: Most advertising networks offer you a way to opt out of interest-based advertising. For more information, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. within these sites you can choose from which company you can receive advertisements.

3. Mobile advertising: You may opt out of the use of your mobile advertising identifiers for certain types of interest-based advertising, including our own, by accessing the settings on your apple or android mobile phone and following the latest published instructions. If you opt out, we will remove all data about you and no data collection or tracking will take place. The random identification that we (or our third party partners) have previously assigned will also be removed. This means that if at a later stage you decide to register, there will be no correlation of the data collected by the same user and you will be, for all practical purposes, a new user in our system.

4. Some internet browsers - such as internet Explorer, Firefox and Safari - include the ability to transmit "Do not track" or "DNT" signals. As uniform standards for "DNT" signals have not been adopted, our site does not currently process and does not respond to "DNT" signals in a standardized manner. 5. You can also use cookie blocking plugins compatible with the browsers you use: UBlock, Ghostery, AdBlock, Privacy Badger.